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UPDATE: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes pricing error fixed, themes now free

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Published on January 24, 2017 @ 05:00 pm
Written by Arielle
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UPDATE 1/25/2017: Square Enix has fixed the pricing error on the themes and they are now free for everybody to download once they complete each title in the collection.

As some of you may have already noticed, the KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes that are meant to unlock for free after completing each title in the collection appear to cost $2.99 USD when attempting to download them from the PlayStation Network in North America. Other players are reporting that they are unable to access the themes at all in some regions, while many others are able to download it for free without any issues outside of North America. 

There is currently no word if or when this will be fixed, but we will keep you all informed if anything changes.

 

Follow Kingdom Hearts Insider on Facebook, Twitter, and Tumblr for the latest updates on Kingdom Hearts Unchained X, Kingdom Hearts 3, Kingdom Hearts HD 2.8 Final Chapter Prologue and all things Kingdom Hearts! 

Thanks to _LostFindings_ via Twitter for the tip!

COMMENTS

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Launchpad

January 24, 2017 @ 05:34 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Crooked Square Enix!!! Sad! Just plain SAD!

Oracle Spockanort

January 24, 2017 @ 05:39 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Launchpad
Crooked Square Enix!!! Sad! Just plain SAD!


It is free in other regions? That is just an alternative fact.

Muke

January 24, 2017 @ 06:08 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

They were free for me, so it's like whatever. Probably just a mistake anyway.
Eh

Dark Wing

January 24, 2017 @ 06:15 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

the fact that you need to download them rather than being able to just install them from the disc like 1.5 and 2.5 kinda irks me

Oracle Spockanort

January 24, 2017 @ 06:20 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Muke
They were free for me, so it's like whatever. Probably just a mistake anyway.
Eh


Yes this is only an issue in the North American PSN store. We are trying to inform people so they don't mistakenly purchase it, thinking it is a paid theme.

Sora2016

January 24, 2017 @ 10:37 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Is it dumb to ask if this will affect the availability of the themes in general? Like let's say I watch Back Cover tonight, do I have to watch again later to get the theme?

Oracle Spockanort

January 24, 2017 @ 10:38 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Sora2016
Is it dumb to ask if this will affect the availability of the themes in general? Like let's say I watch Back Cover tonight, do I have to watch again later to get the theme?


No, the problem in with PSN, not the game itself. They just need to change the price on PSN to free and it will be fine.

Ashton69

January 24, 2017 @ 11:37 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Crooked Square Enix. Just another example of Shinjuku values.

Nazo

January 25, 2017 @ 12:18 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Someone at Sony headquarters done goofed. Oh well, I'm in no rush to change my theme, so I'll wait until they fix this to download them. In the event that they don't fix this and they actually expect us to pay $3 per theme, I will be disgusted.

Sora The Key

January 25, 2017 @ 04:41 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Someone posted this on GameFaqs http://www.gamefaqs.com/boards/181154-kingdom-hearts-hd-28-final-chapter-prologue/74894151?page=3

Muke

January 25, 2017 @ 05:21 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

That's ridiculous and unfair to say the least

Sora2016

January 25, 2017 @ 05:35 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

That doesn't really make sense since the "developers" aren't the ones who decided to do this I think? Otherwise why would every other country get them for free lol. Still hoping its just Playstation that messed up maybe?

Launchpad

January 25, 2017 @ 05:36 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

The most expensive collection with the least amount of content is charging for unlockable themes? Classic!

Sonicfan2525

January 25, 2017 @ 06:03 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

I just...wow. If they aren't going to bother fixing the problem and this was intentional, then Square (at least Square Enix USA) just hit a new low. Yeah they're just PS4 themes, and I have seen far greedier things done in this industry, but there is absolutely no excuse as to why we have to pay for unlockable themes that are free in literally every other part of the world. That's just disgusting.

Recon

January 25, 2017 @ 06:28 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Launchpad
The most expensive collection with the least amount of content is charging for unlockable themes? Classic!


Wow..... literally unplayable.

Reagan Rayden

January 25, 2017 @ 06:41 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

I was gonna say I'm like thanks for giving me the ability to buy a theme guys.

Nazo

January 25, 2017 @ 06:50 amOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

So, SENA actually expects people to buy each theme for $3 when they're free everywhere else in the world AND the themes were free in both previous collections?

Yeah, they can fucking shove it.

Oracle Spockanort

January 25, 2017 @ 03:52 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

During the KH live stream yesterday, the staff said they would look into it. Don't listen to Support. They don't know shit and usually BS answers.

I remember when they told me my copy of 1.5 was not having audio glitches and to have a nice day. To this day the audio still pops in the game and no other game does.

Chaser

January 25, 2017 @ 04:07 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Nothing tastes better than free media >:D

maryadavies

January 25, 2017 @ 04:36 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Well, hopefully they'll fix it. My game's out for delivery right now, I prolly will avoid those themes until it IS fixed. The only theme I might buy is the World of Final Fantasy one, b/c that one's so CUUUUTTE!

But I won't pay for something that's supposed to be free.

Nazo

January 25, 2017 @ 07:32 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

Master Spockanort
During the KH live stream yesterday, the staff said they would look into it. Don't listen to Support. They don't know shit and usually BS answers.

I remember when they told me my copy of 1.5 was not having audio glitches and to have a nice day. To this day the audio still pops in the game and no other game does.


Just saw this on Twitter, so thank God. I was hoping support was mistaken. Glad to know that person had no idea what they were talking about.

Dark Wing

January 25, 2017 @ 07:47 pmOffline

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Re: KINGDOM HEARTS HD 2.8 Final Chapter Prologue themes appear to be mistakenly priced

seems to be fixed now (in canada at least). just downloaded the aqua theme

Oracle Spockanort

January 25, 2017 @ 08:14 pmOffline

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The pricing error has indeed been fixed! Go forth and enjoy the free themes for your PS4.

DefiantHeart

January 25, 2017 @ 09:10 pmOffline

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Sigh, if only I waited for one day for them to fix it... I bought the Unchained X theme, and they havn't refunded it...but oh well, my fault I guess.

VoidGear.

January 25, 2017 @ 09:13 pmOffline

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DefiantHeart
Sigh, if only I waited for one day for them to fix it... I bought the Unchained X theme, and they havn't refunded it...but oh well, my fault I guess.


Write a mail to the support. I'm sure they will refund it.

Oracle Spockanort

January 25, 2017 @ 09:17 pmOffline

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DefiantHeart
Sigh, if only I waited for one day for them to fix it... I bought the Unchained X theme, and they havn't refunded it...but oh well, my fault I guess.


Contact Sony support for help. Also, SE is working with Sony to see if refunds can be issued.

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Pyrofire95

January 25, 2017 @ 10:00 pmOffline

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Now what if i bought a theme already. I know im dumb, but i thought it worth it for Aqua, even tho icons cover her eye. >:(

Oracle Spockanort

January 26, 2017 @ 01:02 amOffline

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Pyrofire95
Now what if i bought a theme already. I know im dumb, but i thought it worth it for Aqua, even tho icons cover her eye. >:(


SE is looking into having Sony get people refunds.

meep2meep

January 26, 2017 @ 01:31 amOffline

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Not that I did but will people who bought them be refunded?
Nvm didn't realize the was pg2. My bad.

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