X won't work at the Snow White Platform

[jyatdiml08]

Okay, I'm not a KH newbie, I've beat the KH II multiple times, but recently I bought a used copy of Kingdom Hearts for PS2, and everything is working until I get to the snow white platform at the begining.
Here's exactly what happens:

I see the main menu of the game.
I use my X button to start a new game.
I put the mode on normal with vibrations on.
So far so good.
Then that scene with "Simple and Clean" playing comes on.
I watch it all the way through.
Sora lands onto the Snow White Platform.
Still working fine.
I see the instructions to walk and jump, and that works fine too.
I see three pedestals, one with a sword, staff, and sheild.
I jump onto one of these, and I see the "yes" and "no" options.
My analog stick works fine, but here's m problem:
I can't select either. My X button is working fine; it worked at the main menu.
When I hit the O button, all it does it put the cursor on "no" and i end up stuck there.
I know I'm supposed to hit X to select an option, but nothing happens.
I've tried two different copies of this game (both from GameStop),
and they both had the exact same problem. I've seen other forums with this same problem.
Please help if you know what to do.

 

[XShadowSoraX]

The Disc Might Be Slightly Scaratched Or SMudged Try Giving it A Wipe Or If You Have Done This Seek Help From The Store You Bought It From ..

 

[jmk91790]

The Disc Might Be Slightly Scaratched Or SMudged Try Giving it A Wipe Or If You Have Done This Seek Help From The Store You Bought It From ..

I agree with him :thumbup:

 

[Cicero]

^Give good advice, or say nothing.

Where did you buy the disc? Cleaning it might solve the problem, but I don't think that's very likely. It i probably scratched or rapped by the former owner. If you bought it at a shop, try asking for advice there, and maybe you can even get your money back for it. If you bought it off someone else you're probably screwed. xD

 

[Joy]

Might also be the controller and/or the system. Try that out.

 

[Cicero]

^System maybe, controller is unlikely. He said the button did work in the starting menu.

 

[Macabre]

It may be a disk problem,I think.

The controller works fine on the other games?

If so, it must not be the controller.

 

[Akans]

I've tried two different copies of this game (both from GameStop),

I don't think its the disc's problem....

Maybe a PS2 glitch? If you know a friend who has a PS2, try your disc on that PS2... otherwise, I got nothin