- Nov 30, 2008
Yeah, precisely. There's a fine line between fan-service and serviced by the fans. You lean into trying to go for the fan-favorite moments too much, and you take away your vision for what you wanted it to be. Fans generally don't know what they want until you put it in front of them, and if it's good enough, they'll take it. If the only complaint about ReMind is the fact that it's $30 and covered stuff that Nomura already said it'd cover, that's a win.We also could've had unnecessary scenes like Phil calling SDG true heroes despite KH2 literally wrapping that up with the constellation scene and Roxas and Ven overreacting to their identical features even though Ven probably already knew just from Axel going on about it back at Yen Sid's tower.
Conversely, look at what happened to Final Fantasy XV. The game shipped out clearly being unfinished by the deadline, and while they were able to stay afloat for a while and listen to the fans about what they wanted... Eventually, it came to bite them in the ass. People were making YouTube videos about how Square Enix was wrong for making them pay for more DLC that wasn't a part of the original Season Pass (Referring to the Royal Pack/Royal Edition). They wanted more lore cut-scenes in the game, but instead, we get free events like Terra Battle featuring a female protagonist with way more charisma than Luna ever showed, and Sarah had even less time than Luna did. And when it finally came down to possibly giving the fans everything they wanted (via another Season Pass), the fans get even more upset, the director leaves Square, and the whole project gets cancelled.
The lesson here is that you want to find a balance of both applying fan-service and sticking to your guns, but if you try to please everyone, you end up pleasing no one.